Payments
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How secure is my credit card and personal information?
Your security while shopping online with the Cotton On Group is very important to us, and we’ve taken all reasonable measures to make sure your credit card and personal details are kept safe at all...
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What payment methods do you accept online?
You can place your online order using any of the following options: We accept all major credit cards (VISA, Mastercard, AMEX) Paypal Cotton On Group Gift Card Apple Pay Afterpay Zip Gpay Klarna
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Buy now pay later payment schedules
We have several buy now pay later systems you can use to shop with us; each may have a different way of calculating and deducting scheduled payments. We recommend you visit their website and read t...
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My order failed but you still took my payment?
If your checkout is showing an error, or you aren’t confident that the order went through then it is best to get in contact with us. Please jump onto chat or give us a call to confirm with one of ...
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I am being asked to contact customer service when placing an order
If you have received an error and are being asked to contact customer service, you may have been stopped for suspicious behavior at the checkout. This can be as simple as entering the CVV code inco...